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FAQ
  • Ask
    Thermostat
    Answer
    Freezer running after a certain time, freezer temperature reaches the set temperature after the thermostat, thermostat temperature probe thermostat action will have a crisp "snap" sound when stopping and starting there, is normal.
  • Ask
    Why ice cream freezer storage become soft, melt?
    Answer
    Because the heat capacity of water is large, decreasing by 1 ℃, will absorb large amounts of heat. Especially when you drink just put freezer, the temperature can generally be above 30 ℃ (basically the same as the ambient temperature), while the ice cream freezer temperature below -18 ℃, try to think about things more than 30 degrees and -18 ice cream put together, the same soft ice cream can even melt it? generally higher creamy ice cream ingredients, storage requirements are also lower the temperature, high temperature butter ice cream store at -18 ℃ ~ -20 ℃, if higher than -18 ℃, high-cream ice cream could soften. So if you have to freeze drinks in the freezer, please put a little less time, usually not more than 4 bottles and drink as much as possible with a high cream ice cream farther.
  • Ask
    Freezer start frequently, very short time interval is normal?
    Answer
    Thermostat is set to "3" position, ambient temperature 32 ℃, freezer storage stuff to reach the next load line (fully loaded) situation: freezer open stop cycle is generally 30 minutes or so.
    Thermostat stalls smaller, shorter start-stop cycle off on more frequent;
    The higher the ambient temperature, the longer boot time, the shorter the downtime;
    Something less storage cabinet, small thermal inertia, so the short boot time, down time is short.
    Therefore, in normal use, if something came inside the freezer, opened in frequent downtime (power 5 to 6 minutes, down from 5 to 6 minutes), is a normal phenomenon.
  • Ask
    Routine maintenance freezer pay attention to what matters?
    Answer
    Freezer should be placed in a cool, well-ventilated place, do not stack items around the freezer, place the freezer to be stable. After two hours after power-freezer, cabinet temperature has dropped to a lower temperature, frozen into the required items, items too, should be divided into several chunks articles should be divided into small pieces, when stacked between items to leave a gap, so that cool air can flow. When placed in the freezer to soft drinks, beverages and other liquid items, because these items large heat capacity, the temperature rise will freezer, freezer cabinet other items affecting results, but also easy to make freezer time non-stop, because these items must be frozen ice, inside temperature can drop below -18 ℃, reached down state.
  • Ask
    There are a lot of steam is normal on the freezer glass door?
    Answer
    Summer temperatures in the interior, under conditions of high relative humidity, ambient temperature freezer glass door and there is a certain temperature, water vapor in the air condenses on the glass surface of the dew, which is a normal phenomenon. Treatment measures, not interfere with your work, timed with a dry cloth to wipe a few clicks.
  • Ask
    Carton around the freezer temperature is high (hot) is normal?
    Answer
    For beautiful, full use of the available space, the existing anti-China freezer is mostly good Built around the condenser. Freezer is working properly when the (ambient temperature 32 ℃), the condensing temperature is about 55 ℃, which is a normal phenomenon. If the freezer ventilation, or the ambient temperature is too high, even when there is direct sunlight, the temperature outside the box sides up 60 ~ 70 ℃, which will affect the refrigerator cooling effect. Measures: in the shade as much as possible the freezer ventilated place.
    Built to take advantage of the condenser: My company is a well-designed, different from other product characteristics. Manufacturers generally have adopted bottom freezer condenser, condenser at the bottom takes up more space, so the same volume of the freezer, the company's products more compact, can take full advantage of effective space. More importantly, since the inside of the condenser built in the housing, easy corrosion, so that a higher reliability, longer life.
  • Ask
    Why is the sound of water running freezer?
    Answer
    Freezer cooling by the refrigerant is circulating in the pipe is completed, in particular, the same sound will be issued when the water flows through the condenser, the sound is normal sound.
  • Ask
    Why is there air sound freezer running?
    Answer
    Because you want to keep the intake and exhaust, will be part of the gas is ejected when the liquid refrigerant flowing through the capillaries, which issued the air sound, the sound is normal refrigerator compressor run time. Serious, please find our check in the local service center to handle.
  • Ask
    Ambient temperature is high, when used to pay attention to what?
    Answer
    Freezer is designed in accordance with certain environmental conditions, and I adapt to climate type freezer subtropical climate, the ambient temperature is 38 ℃, the can be used normally, but at a higher temperature conditions, pay attention to the freezer in a cool, ventilated place to ensure that the refrigerator cooling effect, many items can be stored inside the block can not be too large, piled into batches of goods, leave some space between the items should minimize the number of times the door, try not to put liquid items ice cream cabinet, put less and do not put too close, etc. and cream products.
  • Ask
    Why do some large freezer noise?
    Answer
    Freezer noise in the following situations: the sound operation of the compressor, the compressor power due to the size and different, slightly larger than the power of the compressor noise, another different manufacturers compressor batch quality and also because of the presence of noise sizes circumstances, freezer compressor operation will sound tightness due to mounting screws, connecting pipe unreasonable, and lay flat on the ground and generate noise. In the refrigeration cycle, the refrigerant circulating in the system, the flow of refrigerant will be "buzzing" sound when the vaporized refrigerant, there will flow "Chi Chi" sound. This is normal, the thermostat reaches the engine off when the freezer, start stop will have a slight crisp sound when the compressor starts, the starter also has startup sound, some freezer is equipped with a fan to enhance heat dissipation while the motor is running there will be some noise. If the noise is too loud, it could be the freezer malfunction may notify service personnel.
  • Ask
    Why is there condensation glass door freezer?
    Answer
    Glass door freezer display having the advantages of strong, we use the enhanced heat reflective glass, the glass has a strong insulation properties, but the outer surface of the heat reflecting glass temperature lower than the ambient temperature, so the outer surface of the glass will be condensation, or that drops of water, and if the glass door is not sealed, air-leakage caused by the cabinet, will cause condensation on the glass surface, this is a common phenomenon glass door freezer, and when the lower the freezer temperature, ambient air humidity the greater this phenomenon is more obvious, you can wipe it off with a rag.
  • Ask
    Freezer
    Answer
    Freezer in use can easily generate static electricity, which requires users to use the power socket for the tripod socket, and some did not bring a tripod socket ground, especially a lot of use drag strip, not with the ground, static electricity so generated can not be ranked go, have a "leakage." Because the freezer can be resolved otherwise if damaged electrical components, power lines and other damage caused by leakage must be repaired.
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Shenzhen City Jia-resistant Chinese Commercial Equipment Co., Ltd 
Address: Longgang Town, Longgang District, Shenzhen Road, No. 726 (ie, Chi Kin square diagonally opposite) GuangDong ICP No. 13021432 -1 
Tel:0755 -25,851,180 Fax:755 -25661572